The Hospitality Service event prepares students for careers in the hotel and lodging field with a strong emphasis on customer service and efficiency in managing a hotel. Students learn how to coordinate the activities of room accommodations, meeting room rentals, recreation, tourism, as well as solve any customer service issues that may arise.
Sample Exam
Sample Role Play
Careers and Salary Ranges
- Chef
Colleges and Universities with Hospitality Departments
- Central Michigan University , http://mkt.cba.cmich.edu/
- Northwood University , http://www.northwood.edu/mi/academics/degreesanddepartments/hotelrestaurantandresortmanagement/
- Grand Valley State University , http://www.gvsu.edu/htm/index.cfm
- Michigan State University , http://www.bus.msu.edu/shb/
-Northern Michigan University , http://www.nmu.edu/departments/techandappliedsciences/
- San Jose State University , http://www2.sjsu.edu/hospitality/alumni_info.htm
- San Francisco State University , http://cob.sfsu.edu/hm/
-Virginia Tech, http://www.htm.cob.vt.edu/About%20Us/FactSheet.htm
Work Place Examples
-Amusement Parks
-Hotels
-Resorts
-Museums
-Travel Agencies
-Restaurants
-Country Clubs
Skills Needed to Succeed in the Hospitality Industry
-Provide service that exceeds the expectation of guests
-Flexibility and Creativity
-Enjoy serving people
-Leadership and Reliability
-Dedication and Commitment
Trade Groups and Industry Associations
-Michigan Hotel Motel & Resort Association
-Travel Industry Association of America
-American Hotel & Lodging Association (AH&LA)
-International Hotel & Restaurant Association (IH&RA)